P&P policy

  • Our couriers offer a cost effective, reliable courier service to Ireland & UK.
  • It is backed up by parcel tracking on courier site.
  • We charge a flat rate of €7.95 per shipment * in Ireland and €15 per shipment to  UK.
  • FREE SHIPPING on all orders to ROI and UK on orders over €150-.

How long will it take to receive my order?

  • Our handling & despatch time for orders for which we have received full payment is 3-7 days.
  • If you need your order sooner let us know and we will expedite it.
  • Once your goods are dispatched, you will receive a track and trace number which you can use on http://www.fastway.ie/courier-services/track-your-parcel
  • please note our orders are custom-made for you, and may require more time to produce with that care we like to take.
  • for unusual size* shipments we may need to increase P&P charges. These take labour & time to do well.
  • order & shipments to EU countries* will need to be priced on an order by order basis for best P&P price.

Returns policy

  • Please contact [email protected] within 14 days of receipt If any custom made item arrives with any form of damage or fault. We will supply a replacement to the exact specification ordered.
  • We will not be able to offer a refund or a replacement to a different specification.
  • The buyer is responsible for return & postage costs.
  • If the returns issue is due to an error on our part, or damage in transit, you will not be charged for return shipping. But we do require a photo of any items or packaging that arrived in questionable condition.
  • No refunds on downloads.